I already have an account with you. Do I need to register again?
No. If you already have an account with us, contact our Customer Service, they will give you your login name and password. You can then login and change your password.
How do I create an account?
To create an account, Click on the Signup link. On the registration page fill in your details like user name, password, email ID, address, etc. and submit.
How do I edit my Account Information?
To edit your Account Information, you need to login first, and then click on Account Info link to see and modify your account details.
I forgot my password?
If you have forgotten your password, click on the Forgot password link. Subsequently you need to enter your user name or email ID. The password will be mailed to you at the email address given while registering.
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How do I track my order?
To track your order, you need to login first and click on the Order Status Link. Enter your order number and click on Go. Your order status will be displayed. You can also see and track your others that were not placed online too.
How do I cancel an order?
To cancel an order, you must contact our customer service executive either by mail or through telephone and they will give you further information.
Do you accept international orders?
International orders are also possible, but it depends on your merchant. If "International Customers Allowed" option is set then International Orders can be placed.
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How do I shop by categories?
Shop by categories is a feature for easy identification and shopping of a particular product. The user can switch the category by clicking on the specific category link on the left side of the page. By default the shop will display items by categories.
How do I shop by brand?
Shop by Brand is a feature for easy identification and shopping of a particular product. The user can switch the mode by clicking on Shop by Brands link on the page. By default the shop will display items by categories. If you are shopping by brand and if you need to switch to categories, there will be a link for Shop by Categories. By clicking it you will have the option of shopping by categories.
How do I shop by item?
You can also shop by items. It is a feature for easy identification and shopping of a particular product. The user can type full or partial item number in the Search box, then click the GO button on the page. All items related to the number will be show on the page. You can type a feature of the item in the search box to search items too.
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What forms of payment do you accept?
This site accepts the following cards: Visa, Master Card, American Express and Discover etc. You may also pay through C.O.D, Check or Wire Transfer depending upon approval.
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Has my order shipped?
To check your order status, you need to login first. Click on Order Status link to check your order status by giving the order number.
How can I add a shipping address to my address list?
To add a shipping address, click on Account Info. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.
Can I have more than one shipping address?
Yes. You can specify as many shipping addresses as you want.
What is a default shipping address?
You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select
another shipping address for this order.
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How do I return a product?
To return a product, please call us and we will send you a call tag. Merchandise can be returned within 7 days of receipt. The cost of merchandise will be refunded. But, you are responsible for the freight charges both ways. We stand 100% behind our products. We accept returns of defective products of within 30 days.
What are the modes of returning?
Depending on what mode of return the Merchant has set, the mode of return are typically of three types: Return for Credit, Return for Refund and Return for Repair/Replacement .
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How do I view a Friend's ?
Enter the First name or Last Name or Event Name or eMail address of your friend or family member in the search box to find their .
You will see the search results of the search.
How do I access ?
If access code is provided for the , then it leads to Invitee Validation Page, else it shows the items within the .
Enter the email address and access code to see the items in the .
After validating the email and access code, items in that are displayed.
Items that are purchased from the Event Holder's will be sent to his Current shipping address.
How do I create a ?
Click on the link.
To create a you must first create a Everest Standard Edition account. If you already have an account, then login to the store. After Logging in, you can create a new by filling the required details, which will be his Current untill you want to change the Current .
When you find a product that you want to add to your , click on the "Add to " link.
All the items added to the will be added to the Current .
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Can I place an order without registering my account?
Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up no more than a few minutes of your time. Once you have registered with us, you need not give your address and credit card details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make with us. This is to keep non-wholesale-customers out.
What are the benefits of registration?
Only registered customers can see the details of our products and shop online. As a registered customer, you become entitled to special discount schemes and promotional pricing offers. These schemes would become available to you not only on orders you place at our web store but also on orders through other channels.
How can I place an order without using my credit card?
The other ways of paying for an order without using a Credit card is by C.O.D, Check, Wire Transfer etc, depending on what kind of other payment methods we have enabled for your Online Shopping.
Can I change the expiration date of a credit card in my list?
No. You need to contact us to update your credit card expiration date and other details.
We will soon have a feature for updating your card details online.
Why do I sometimes get this message - "There are more
number of shoppers than the shop can allow!! Please come back after some time."?
This message will appear if the number of customers in the on-line shop exceeds the number that can be handled by the system. This message is displayed to any customer who visits the shop after the limit for permissible shoppers has been reached.
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(732) 329-2910
